Reading Between the Lines: Utilizing Membership Surveys
Klakovich, Marilyn D.
Parker, Annette P.
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Session presented on Thursday, September 20, 2012: Chapters that periodically survey actives members are more likely to create an exciting member experience and keep members continually involved. During this chapter panel presentation, you will learn how to get started in survey creation and hear from chapter that have successfully implemented and analyzed survey results to elevate the member experience.