A QUALITY IMPROVEMENT PROJECT: JOB SATISFACTION OF NURSES IN HOME HEALTH CARE
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Purpose: The purpose of the quality improvement project was to explore if a formal preceptorship orientation program would minimize the low job satisfaction rate of registered nurses at a home health agency.
Design: The design included a pre and post evaluation completed by nurses that participated in the preceptorship orientation. Upon completing the preceptorship orientation, the new hires were given the McCloskey-Mueller Satisfaction Scale (MMSS) survey.
Methods: Following a 40-hour preceptorship training for preceptors using the One-Minute Preceptor model, any nurse who had started within 1 year of the project received a formal orientation with the trained preceptors for 4–6 weeks, depending on their experience. Twenty-five nurses participated in the survey. The data were analyzed using Statistical Package for the Social Sciences (SPSS), version 20.0.
Findings: The findings showed a pre-orientation mean of 2.76, moderately dissatisfied; the post orientation mean was 4.0, moderately satisfied. The quality improvement project showed a direct correlation between improvement in nursing job satisfaction and participation in a formal orientation.
Conclusion: The quality improvement project needs to be duplicated on a larger scale within the home health care arena to evaluate if outcomes could be duplicated. Currently, the findings indicate an improvement regarding nursing job satisfaction post orientation.
Clinical Relevance: The project is relative to nursing practice because it aimed to improve nursing job satisfaction, which could impact clinical patient care and patient outcomes.
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