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Relationship between HCAHPS scores (patient experience) and Watson’s Theory of Caring

dc.contributor.authorNelson, John W.en
dc.contributor.authorHozak, Mary Annen
dc.date.accessioned2016-11-10T21:52:53Z
dc.date.available2016-11-10T21:52:53Z
dc.date.issued2016-11-10
dc.identifier.urihttp://hdl.handle.net/10755/621154
dc.description.abstract<p>The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey measures patient experience. It is an important survey because some of the hospitals&rsquo; payment is dependent on the scores. It was desired to know if use of caring theories could increase HCAHPS scores. No study was found that examined the relationship between HCAHPS and the construct of caring as proposed by Watson. Patients in a 650 bed urban acute care hospital in the Northeastern portion of the USA were studied (n = 233). A statistically significant relationship was found (r = .86, p = &lt; .001). Findings have implications for using caring science as an intervention to improve HCAHPS scores.</p>en
dc.formatText-based Documenten
dc.language.isoen_USen
dc.subjectPatient Satisfactionen
dc.subjectCaringen
dc.subjectWatson Caring Theoryen
dc.subjectOutcomeen
dc.subjectRegulationen
dc.subjectCorrelation studiesen
dc.subjectHCAHPSen
dc.subjectOutcomes researchen
dc.titleRelationship between HCAHPS scores (patient experience) and Watson’s Theory of Caringen_US
dc.typePosteren
dc.rights.holder<p> All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record. </p><p> All permission requests should be directed accordingly and not to the Sigma Repository. </p><p> All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary. </p>en
dc.type.categoryFull-texten
dc.evidence.levelOutcomes Researchen
dc.research.approachQuantitative Researchen
dc.subject.cinahlPatient Satisfactionen
dc.subject.cinahlOutcomes Researchen
dc.subject.cinahlWatson's Theory of Caringen
dc.contributor.departmentZetaen
dc.author.detailsJohn W.Nelson, PhD, MS, RN, www.hcenvironment.com and Mary Ann Hozak, MA, RNen
dc.conference.nameCaring Collaborations in Practice, International Perspectivesen
dc.conference.hostChoice Dynamic International (CDI)en
dc.conference.hostCaring International Research Collaborative (CIRC)en
dc.conference.locationClydebank, Scotlanden
dc.date.conferenceyear2016
dc.description.reviewtypePeer-review: Single Blinden
dc.description.acquisitionSelf-submissionen


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